Microsoft is currently experiencing a major global outage

Microsoft is currently experiencing a major global outage affecting Microsoft 365 services, primarily Outlook and Exchange Online.
Here is the current status of the disruption:
 * **Current Status:** Microsoft engineers are actively working to restore email services. They are currently restarting unresponsive servers and redistributing connection traffic across their broader global infrastructure to balance the load. While a related issue with Microsoft Teams in North America has largely been resolved, Outlook and Exchange Online remain degraded.
 * **The Cause:** Microsoft is investigating servers failing automated health checks and experiencing unusually high processor usage. The company noted that a recent configuration update may be the underlying cause, but they have found no evidence of a cyberattack.
 * **The Impact:** The outage began around 1:00 PM ET today and peaked at over 130,000 problem reports on Downdetector. Users have reported an inability to load their inboxes, send, or receive emails across multiple regions. Some users also reported intermittent issues with Microsoft Copilot.
 * **Tracking:** The company has not provided an estimated time for full resolution. IT administrators can track Microsoft's official updates in the Microsoft 365 admin center under incident tickets **EX1550543** and **MO1550821**.